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FAQ

Do you ever bring back discontinued items?

We continually review our product line and we consider several factors before we make the decision to discontinue an item. Even though an item may not be available now, there is a chance that we may reintroduce it sometime in the future. 

Is it possible to order your food products through the mail?

No, unfortunately we do not have that option available.

Why can I not find certain Entenmann’s products in my area?

The distribution area for many Entenmann’s products does not include the western half of the U.S. at present.

Is Oroweat Winter Wheat bread available in my area?

Currently, we only sell Oroweat Winter Wheat bread in Colorado and the Far West.

What is your guidance on allergenic ingredients for highly sensitive people?

We assure you that we adhere to Good Manufacturing Practices as established by the FDA. We take abundant precaution to prevent cross-contact of allergenic ingredients between batches, and our bakeries are inspected to ensure that they meet or exceed all regulatory and baking industry standards. We understand that highly sensitive consumers need to know when there is even the remotest possibility of inadvertent cross-contact of allergenic ingredients during processing. To that end we disclose that the following allergenic ingredients are used in some of our manufacturing facilities and that inadvertent cross-contact is remotely possible: milk, eggs, soy, almonds, walnuts, and hazelnuts (filberts). Wheat is used in all of our facilities and all of our products as an ingredient. Please refer to ingredient labels on our products for full disclosure of the ingredients used in that product.

Which of your products contain animal products?

Our policies on labeling and declaring ingredients comply with federal regulation. Because our recipes may change, always review the complete label on individual packages to determine suitability for your particular needs. Note: Our suppliers specify that the fatty acids in our emulsifiers and dough conditioners (such as the mono- and diglycerides) are derived from vegetable sources.

Are any of your products gluten-free?

None of our brands presently offers any gluten-free products. If this relates to a serious health concern for you or your family, we recommend that you consider dietary alternatives.

Are any of your products kosher?

From time to time, our company has been proud to offer a number of kosher-certified products to our consumers. Our products characterized as ‘kosher’ carry kashruth trademarks and are certified by those specific rabbinic organizations in those geographic areas. If one of our products carries no kosher description or seal, we make no representation concerning kosher status.

Will you share a recipe on a discontinued item?

When we discontinue an item, there is a chance we could reintroduce it in the future. Our recipes are very important to our business, and we hold all information regarding them in reserve. We hope you understand our need for privacy in this regard.

Where is Bimbo Bakeries USA’s corporate headquarters?

Bimbo Bakeries USA is headquartered in Horsham, Pennsylvania. Our address is 255 Business Center Drive, Horsham, Pennsylvania 19044.